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Hitachi

Document Scanners

Privacy Policy

About Personal Information Protection (Privacy Policy and Summary)

Scope of Application

This document, "About Personal Information Protection", establishes the handling of all personal information that Hitachi receives from customers regarding "Hitachi, Ltd. Document Scanners site" (hereinafter referred to as "this site") operated by IT Platform Division, Information & Telecommunication Systems Company, Hitachi, and Hitachi Information & Telecommunication Engineering,Ltd. (hereinafter referred to as "Hitachi"). IT Platform Division, Information & Telecommunication Systems Company, Hitachi, entrusts the personal information protection and management in this site to Hitachi Information & Telecommunication Engineering,Ltd.

Personal Information

In this document, "Personal Information" is the information shown below that can be used to identify specific customers.

  1. Information provided by customers to Hitachi by entering in "Inquiry Form" or other forms in this site
  2. Information provided by customers to Hitachi through any method other than the above

In this site, Hitachi protects and manages the personal information with the greatest care and the best effort based on "About Personal Information Protection" of Hitachi, Ltd.

Purpose of Use

  1. Hitachi will use personal information only to achieve each purpose shown below.
    1. Delivery of information on events and new products to customers
    2. Provision of after-sales services of products to customers
    3. Response to inquiries from customers
    4. Marketing and other analysis
    5. Analysis based on the Customer Survey
  2. Hitachi will not provide personal information with any third party without prior consent of customers. However, Hitachi may provide personal information to any third party without prior consent of customers in the following cases.
    1. Cases in which the provision of personal information is based on laws
    2. Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the customer.
    3. Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the customer might impede the execution of the operations concerned.
  3. Hitachi may disclose personal information to the third party that Hitachi and affiliated companies entrust the handling of personal information in whole or in part within the scope necessary for the achievement of purpose of use.
  4. Hitachi may request the collection of personal information to the third party that Hitachi and affiliated companies entrust the handling of personal information in whole or in part within the scope necessary for the achievement of purpose of use.

Opt-out Policy

  1. When a customer wants to stop the delivery of information on events and new products and other notices, please contact the relevant department that issues the notices or handles the personal information.
  2. When a customer wants to disclose his/her personal information held by Hitachi, please request it in writing or by e-mail to the Information Security Division. In this case, Hitachi may request the claimant to submit the identification document to confirm that the claimant is the customer himself/herself concerned with the personal information that is an object of the request.
  3. When a customer wants to correct, add, or delete his/her personal information held by Hitachi, please request it in writing or by e-mail to the Information Security Division. In this case, Hitachi may request the claimant to submit the identification document to confirm that the claimant is the customer him/herself concerned with the personal information that is an object of the request.

Special Instruction

If a customer enters the personal information, he/she is required to agree upon the provisions in this document. Otherwise, he/she may not use inquiry services provided by Hitachi.

Contact Information

If you want to know more details about "Handling of Personal Information", please contact us as follows.

  • Name of the Information Security Division:
    Imaging Solutions Dept.
    Hitachi Information & Telecommunication Engineering,Ltd.
  • Contact address of Information Security Division:
    • (Address) Queen's Tower B 25F, 2-3-3 Minato Mirai, Nishi-ku, Yokohama-shi, Kanagawa-ken, 220-6122, Japan
    • (TEL) +81-50-3163-1797
    • (FAX) +81-50-3181-6827