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Software Vulnerability Information

Update: November 30, 2012

On October 18, 2012, CA Technical Support released "CA20121018-01 : CA ARCserve Backup security announcement (Display new window)" (in Japanese) concerning a vulnerability in CA ARCserve Backup.
An attack by a malicious user can exploit this vulnerability to execute arbitrary code and cause the service to crash.

Vulnerability ID

HS12-027

Vulnerability description

The following vulnerability was found in CA ARCserve Backup r16 for Windows, CA ARCserve Backup r15 for Windows and CA ARCserve Backup r12.5 for Windows.

  • An attack by a malicious user can exploit this vulnerability to execute arbitrary code and cause the service to crash on servers on which CA ARCserve Backup is installed.

Affected products and versions are listed below. Please visit the CA Web site (in Japanese) below, and then apply the patched modules:
http://www.casupport.jp/resources/info/CA20121018-01.htm (Display new window)

Affected products

The information is organized under the following headings:

(Example)
Product name: Gives the name of the affected product.

Version:

Platform
Gives the affected version.

- CA ARCserve Backup r16 series

Product name: CA ARCserve Backup r16 for Windows
Product name: CA ARCserve Backup r16 for Windows Disaster Recovery Option
Product name: CA ARCserve Backup r16 for Windows SAN Secondary Server Bundle
Product name: CA ARCserve Backup r16 for Windows Enterprise Module
Product name: CA ARCserve Backup r16 for Windows Agent for Microsoft Exchange
Product name: CA ARCserve Backup r16 for Windows Agent for Lotus Domino
Product name: CA ARCserve Backup r16 for Windows Agent for Oracle
Product name: CA ARCserve Backup r16 for Windows Agent for Microsoft SQL
Product name: CA ARCserve Backup r16 for Windows Agent for Microsoft SharePoint
Product name: CA ARCserve Backup r16 Guest Based Virtual Machines Agent Bundle
Product name: CA ARCserve Backup r16 for Windows VM Agent per Host License
Product name: CA ARCserve Backup r16 for Windows Agent for Open Files
Product name: CA ARCserve Backup r16 Client Agent for Windows

Version(s):

Windows
16-00, 16-10

- CA ARCserve Backup r15 series

Product name: CA ARCserve Backup r15 for Windows
Product name: CA ARCserve Backup r15 for Windows Disaster Recovery Option
Product name: CA ARCserve Backup r15 for Windows SAN Secondary Server Bundle
Product name: CA ARCserve Backup r15 for Windows Enterprise Module
Product name: CA ARCserve Backup r15 for Windows Agent for Microsoft Exchange
Product name: CA ARCserve Backup r15 for Windows Agent for Lotus Domino
Product name: CA ARCserve Backup r15 for Windows Agent for Oracle
Product name: CA ARCserve Backup r15 for Windows Agent for Microsoft SQL
Product name: CA ARCserve Backup r15 for Windows Agent for Microsoft SharePoint
Product name: CA ARCserve Backup r15 Guest Based Virtual Machines Agent Bundle
Product name: CA ARCserve Backup r15 for Windows VM Agent per Host License
Product name: CA ARCserve Backup r15 for Windows Agent for Open Files
Product name: CA ARCserve Backup r15 Client Agent for Windows

Version(s):

Windows
15-00, 15-01, 15-02

- CA ARCserve Backup r12.5 series

Product name: CA ARCserve Backup r12.5 for Windows
Product name: CA ARCserve Backup r12.5 for Windows Disaster Recovery Option
Product name: CA ARCserve Backup r12.5 for Windows NDMP NAS Option
Product name: CA ARCserve Backup r12.5 for Windows SAN Secondary Server Bundle
Product name: CA ARCserve Backup r12.5 for Windows Enterprise Module
Product name: CA ARCserve Backup r12.5 for Windows Agent for Microsoft Exchange
Product name: CA ARCserve Backup r12.5 for Windows Agent for Lotus Domino
Product name: CA ARCserve Backup r12.5 for Windows Agent for Oracle
Product name: CA ARCserve Backup r12.5 for Windows Agent for Microsoft SQL
Product name: CA ARCserve Backup r12.5 for Windows Agent for Microsoft SharePoint Portal
Product name: CA ARCserve Backup r12.5 Agent for Virtual Machines
Product name: CA ARCserve Backup r12.5 for Windows Agent for Open Files
Product name: CA ARCserve Backup r12.5 Client Agent for Windows

Version(s):

Windows
12-50

Countermeasures

The information is organized under the following headings:

(Example)
Product name: Gives the name of the fixed product.

Fixed module:

  • Fixed module information

Product name: CA ARCserve Backup r16 series

Fixed module(*1):

  • If your affected version is 16-10, apply RO49750.
  • If your affected version is 16-00, apply r16 SP1(*2) before applying RO49750.

Product name: CA ARCserve Backup r15 series

Fixed module(*1):

  • Apply r15 SP1(*3) before applying RO49916

Product name: CA ARCserve Backup r12.5 series

Fixed module(*1):

  • Apply r12.5 SP2(*4) before applying RO49917
*1
These fixed modules are provided on the CA website (in Japanese).
*2
For details about upgrading to r16 SP1, see "CA ARCserve Backup r16 for Windows - Download information (Display new window)" (in Japanese).
*3
For details about upgrading to r15 SP1, see "CA ARCserve Backup r15 for Windows - Download information (Display new window)" (in Japanese).
*4
For details about upgrading to r12.5 SP2, see "CA ARCserve Backup r12.5 for Windows - Download information (Display new window)" (in Japanese).

Revision history

November 30, 2012
This page is released.
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