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Update: October 17, 2008

On June 18, 2008, CA announced on their "Technical Support page" that CA ARCserve Backup r12, BrightStor ARCserve Backup r11.5, BrightStor ARCserve Backup r11.1, and BrightStor ARCserve Backup Release 11 contain a vulnerability. Malicious remote users can exploit this vulnerability by executing requests that might cause the service to crash.

Vulnerability ID

HS08-022

Vulnerability description

The following vulnerability was found in CA ARCserve Backup r12, BrightStor ARCserve Backup r11.5, BrightStor ARCserve Backup r11.1, and BrightStor ARCserve Backup Release 11:

  • Malicious remote users can execute requests that might cause the service to crash on servers where BrightStor ARCserve Backup products or CA ARCserve Backup Client Agent are installed.

Affected products and versions are listed below. Please visit the CA website (in Japanese) below, and then apply the patched modules.
http://www.casupport.jp/resources/ca_arcserve_discovery_service_security.htm

Affected products

The information is organized under the following headings:

(Example)
Product name: Gives the name of the affected product.

Version:

Platform
Gives the affected version.

- CA ARCserve Backup r12 series

Product name: CA ARCserve Backup r12 for Windows
Product name: CA ARCserve Backup r12 for Windows SAN Secondary Server Bundle
Product name: CA ARCserve Backup r12 Client Agent for Windows
Product name: CA ARCserve Backup r12 Client Agent for 64bit Windows (IA64)
Product name: CA ARCserve Backup r12 - 5 Client Agent for Windows
Product name: CA ARCserve Backup r12 - 10 Client Agent for Windows

Version(s):

Windows
12-00

- BrightStor ARCserve Backup r11.5 series

Product name: BrightStor ARCserve Backup r11.5 for Windows
Product name: BrightStor ARCserve Backup r11.5 for Windows Microsoft SQL Suite
Product name: BrightStor ARCserve Backup r11.5 for Windows Microsoft Exchange Suite
Product name: BrightStor ARCserve Backup r11.5 for Windows SAN Secondary Server Bundle
Product name: BrightStor ARCserve Backup r11.5 Universal Client Agent for Windows
Product name: BrightStor ARCserve Backup r11.5 Universal Client Agent for 64bit Windows

Version(s):

Windows
11-50, 11-51

- BrightStor ARCserve Backup r11.1 series

Product name: BrightStor ARCserve Backup r11.1 for Windows
Product name: BrightStor ARCserve Backup r11.1 for Windows Microsoft SQL Suite
Product name: BrightStor ARCserve Backup r11.1 for Windows Microsoft Exchange Suite
Product name: BrightStor ARCserve Backup r11.1 for Windows SAN Secondary Server Bundle
Product name: BrightStor ARCserve Backup r11.1 Universal Client Agent for Windows
Product name: BrightStor ARCserve Backup r11.1 Universal Client Agent for 64bit Windows

Version(s):

Windows
11-10

- BrightStor ARCserve Backup Release 11 series

Product name: BrightStor ARCserve Backup Release 11 for Windows
Product name: BrightStor ARCserve Backup Release 11 for Windows Microsoft SQL Suite
Product name: BrightStor ARCserve Backup Release 11 for Windows Microsoft Exchange Suite
Product name: BrightStor ARCserve Backup Release 11 Client Agent for Windows
Product name: BrightStor ARCserve Backup Release 11 Client Agent for 64bit Windows Server

Version(s):

Windows
11-00

Countermeasures

The information is organized under the following headings:

(Example)
Product name: Gives the name of the fixed product.

Fixed module:

Platform
Gives the fixed version, and release date.

Scheduled version(s):

  • Fixed module information

Product name: CA ARCserve Backup r12 series

Fixed module(*1)(*2) :

  • QO99574

Product name: BrightStor ARCserve Backup r11.5 series

Fixed module(*1)(*2) :

  • Upgrade to r11.5 SP4(*3)
  • Upgrade to r11.5 SP3(*4), and then apply QO99575.

Product name: BrightStor ARCserve Backup r11.1 series

Fixed module(*1)(*2) :

  • Upgrade to r11.1 SP2(*5), and then apply QO99576.

Product name: BrightStor ARCserve Backup Release 11 series

Fixed module(*1)(*2) :

  • Upgrade to r11.1(*6), and then apply the countermeasure for the BrightStor ARCserve Backup r11.1 series.
*1
These fixed modules are provided on the CA website (in Japanese).
*2
Before applying the fixed module, prerequisite patches must be applied.
*3
For details about upgrading from r11.5, r11.5 SP1, or r11.5 SP2, or r11.5 SP3 to r11.5 SP4, see the CA Technical Support page.
*4
For details about upgrading from r11.5, r11.5 SP1, or r11.5 SP2 to r11.5 SP3, see the CA Technical Support page.
*5
For details about upgrading from r11.1 or r11.1 SP1 to r11.5 SP2, see the CA Technical Support page.
*6
For details about upgrading from Release 11 to r11.1, see the CA Technical Support page.

Revision history

October 17, 2008
This page is released.
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